Performance-Based Assessment of Cloud Resilience Competence: Instrument Development and Validation

Authors

  • Zoya Mirza Department of Information Systems and Human Factors, ETH Zurich Author
  • Karim Amin Department of Information Systems and Human Factors, Tecnológico de Monterrey Author
  • Mariam Nadeem Department of Information Systems and Human Factors, Alexandria University Author

Abstract

Assessing cloud resilience competence requires more than a knowledge test because engineers must interpret evidence, prioritise recovery objectives, and execute technically correct actions under constraints. We developed a performance-based assessment containing eight scenario stations spanning backup validation, failover planning, dependency analysis, identity recovery, monitoring, and post-incident verification. Content validity was established by a 12-member expert panel, followed by pilot testing with 148 cloud and infrastructure professionals. Internal consistency was acceptable for the total score, and inter-rater agreement exceeded 0.82 after rubric calibration. Scores differentiated junior, intermediate, and senior experience groups and correlated moderately with supervisor ratings of operational performance. Knowledge-test scores explained only part of the variance in scenario performance, particularly for prioritisation and troubleshooting stations. A confirmatory factor model supported a three-domain structure covering planning, execution, and verification. The instrument demonstrated promising reliability and construct validity for training evaluation. Further validation in independent organisations is warranted, but performance-based assessment appears to capture aspects of resilience competence that are missed by conventional multiple-choice testing.

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Published

2026-06-01